Refund Policy

At this time, Calese does not accept returns or exchanges. All purchases are considered final sale.

Please review the item description, size, color, and any other product details carefully before completing your purchase. We encourage customers to double-check all selections before placing an order.

All items are FINAL SALE and are not eligible for a refund, return, or exchange.

Exchanges

Calese does not currently offer exchanges.

Please review the product measurements and sizing information provided on the product page before placing your order to ensure you select the correct size.

Unclaimed, Lost & Stolen Packages

Customers are responsible for providing a complete and accurate shipping address at checkout.

Packages that are unclaimed or undeliverable may be returned to Calese. Additional shipping fees may apply if an order must be shipped again.

Once an order has been transferred to the shipping carrier, Calese is not responsible for packages that are lost or stolen after confirmed delivery.

If you experience an issue with your shipment, please contact us and we will do our best to assist you with the available tracking information.

Shipping Policy

Please allow approximately 2–4 business days for order processing and production.

Once your order has been completed, it will be prepared for shipment. Shipping and delivery times may vary depending on the carrier, destination, holidays, weather conditions, and other circumstances outside of our control.

Tracking information will be provided when available once your order has shipped.

Online Support

Have a question or concern? We're happy to help.

Please email us at calesellc@gmail.com.

We aim to respond to all customer inquiries within 24 hours.